FRONTICS Inc. (hereinafter referred to as "the Company") values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

This privacy policy outlines how the Company collects and uses your personal information and what protective measures are in place. If this policy is revised, changes will be announced on the website or via individual notice.

Effective Date: April 10, 2025

1. Personal Information Collected

The Company collects the following information for inquiries and consultations:

Online inquiries
- Name, contact information, email address, and inquiry content

2. Purpose of Collection and Use

Collected personal information is used for:

- Fulfilling service-related contracts
- Providing appropriate responses to customer inquiries

3. Retention and Usage Period

In principle, personal information is destroyed without delay once its intended purpose is achieved. However, information may be retained for a set period as required by relevant laws:

• - Contract or subscription withdrawal records: 5 years
• - Payment and goods/service supply records: 5 years
• - Customer complaints and dispute resolution records: 3 years
  (In accordance with the Act on Consumer Protection in Electronic Commerce, etc.)

4. Destruction of Personal Information

Destruction Process
Personal information entered by users is transferred to a separate database (or file cabinet for hard copies) and destroyed after the retention period.

Destruction Method
Electronically stored data: Deleted using non-recoverable technical methods

5. Provision to Third Parties

The Company does not share personal information with third parties unless:

- The user has given prior consent

- Required by law or investigative authorities through legal procedures

6. Hosting and Maintenance

The Company outsources the following tasks to ensure proper service operation:

• - Vendor: 3ANYINC &WEBSITE
• - Scope: Website hosting and system maintenance

7. User Rights and How to Exercise Them

Users may access, modify, or request deletion of their personal data at any time by:

• - Clicking "Edit Profile" or "Unsubscribe" on the website
• - Contacting the Privacy Officer via phone or email

When users request corrections to their data, the data will not be used or shared until corrections are complete. For users under the age of 14, their legal guardian has the right to view, edit, and withdraw consent.

8. Use of Cookies

We use cookies to collect information such as visit frequency and user preferences.

Purpose
Cookies help us analyze traffic and improve personalized services.

How to Disable Cookies
You may reject cookies by adjusting your web browser settings (e.g., Tools > Internet Options > Privacy tab). However, doing so may affect website functionality.

9. Inquiries and Complaints

For questions or complaints related to personal information:

Additional support is available from the following organizations:

• - KISA Privacy Center: privacy.kisa.or.kr / 118
• - Supreme Prosecutors' Office Cyber Crime Division: www.spo.go.kr / 1301
• - Cyber Bureau of the Korean National Police Agency: www.police.go.kr / 182